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  • What is a FAQ section?
    An FAQ (Frequently Asked Questions) section is used to quickly answer common questions about your business such as 'What are your hours?', 'Where do you ship to?' or 'How can I make a reservation?' FAQs are a good way to help people navigate your site and can even help you improve your site's SEO.
  • Can you insert an image, video or gif to my FAQ?
    Yes. To add media, follow these steps: Enter the app options Click on Manage FAQ Create or choose the question you want to add media to When editing your answer, click the image, video, or gif icon Add the content from your library and save the changes.
  • How do I add a new question and answer?
    To add a new question, follow these steps: Click the Manage FAQ button From your site's dashboard, click 'Add' and then choose the 'Questions and Answers' option. Each new question must be assigned to a category Save and publish You can always edit your FAQ, reorder them and select other categories.
  • How can you edit or remove the title of the FAQ?
    You can edit the title from the options tab in the app. If you do not want to show the title, deactivate the option from 'Information to display'.
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